FAQ

What are the customer costs associated with New NY Broadband Program projects?

Awarded providers must offer a required Broadband Pricing Tier (the “Required Pricing Tier”) as a service option to all residential users that delivers minimum Internet download speeds of at least 25 Mbps, at a monthly rate not to exceed $60, adjustable based on the cost of inflation in accordance with the terms of the Program Guidelines.

What level of service (i.e., speed, technology) will the awarded provider be deploying to my location?

To identify which technology (Fiber-to-the-Home, Fixed Wireless, DSL, Satellite) is being utilized by the applicable provider at your address, you may consult the Broadband Availability Map or Residential Broadband Search tool. Query your address, and view the tabs for “Technology” and/or “Download Speed” in the Results section.

Why did my location not receive an award from the New NY Broadband Program?

All Unserved and Underserved Census Blocks (CBs) statewide were eligible for funding through the New NY Broadband Program, except where the ConnectALL Office (CAO) identified a previous commitment for broadband service outside the Program.  The CAO removed CBs from our Program where an existing provider certified that it serves or would commit to serve the CB with high-speed Internet.

How did the New NY Broadband Program identify areas to fund?

The ConnectALL Office (CAO) designated eligible Unserved and Underserved areas on a Census Block (CB) basis using broadband availability data from the Federal Communications Commission (FCC) as a base layer. The CAO then incorporated additional data to provide enhanced availability information, such as prior State grant awards, provider service commitments, and confidential information received from Charter Communications.

How is funding awarded through the New NY Broadband Program?

Broadband providers and organizations applied for State grant funding on a competitive basis to deploy broadband infrastructure to Unserved and Underserved Census Blocks (CBs) throughout the State. The Program allocated State grant funding through an innovative “reverse auction” method, which selected those projects providing broadband access at the lowest State Investment per location passed. Funding was distributed to awarded providers on a reimbursement basis.

What is the New NY Broadband Program?

Established in 2015, the New NY Broadband Program was the nation’s largest and most ambitious state investment in broadband expansion. The Program allocated State grant funding to qualified Internet service providers to support projects capable of delivering high-speed Internet access to Unserved and Underserved areas of New York State at speeds of 100 Megabits-per-second (Mbps) in most areas, and 25 Mbps in the most remote areas.

Pages

Subscribe to RSS - FAQ